Corporate Social Responsibility & Code of Conduct


It is Pure Relocation’s policy to conduct its business in accordance with all applicable laws, rules and regulations of the jurisdictions in which it does business. In addition, Pure Relocation has adopted this Code of Corporate Social Responsibility that draws upon internationally recognized standards to promote social and environmental responsibility in the workplace. Pure Relocation is committed to ensuring that its employees are treated with respect and dignity and that its service processes are environmentally responsible. Pure Relocation also expects its suppliers to operate in compliance with the laws, rules and regulations in the countries in which they operate and to implement the principles of this Code.

Pure Relocation will continue to reassess and update this Code to keep abreast of the many changes within our industry. This Code will be maintained and available online. If you have any questions regarding the requirements of this Code, please contact the Pure Relocation office.

Labour and Human Rights

  • Workers should be paid at least the minimum wage required by applicable laws and regulations and provided all legally mandated benefits. In accordance with local laws, workers should be compensated for any overtime hours.
  • Deductions from wages should not be used as a disciplinary measure. Workers should not be required to pay any fees to secure employment.

Working Hours

  • Work weeks should not exceed the maximum set by local law except in emergency or unusual situations, a workweek should be restricted to 60 hours, including overtime, and workers should be allowed at least one day off per seven-day week.
  • Under no circumstances may workweeks exceed the maximum permitted under applicable laws and regulations.
  • Suppliers must offer vacation time, leave periods and holidays consistent with applicable laws and regulations.


  • Workers should not be discriminated against based on race, colour, age, gender, sexual orientation, ethnicity, disability, religion, political affiliation, union membership, national origin, or marital status in hiring and employment practices.

Child Labour

  • Child labour is not to be used in any stage of manufacturing.
  • The term “child” refers to any person employed under the age of 15 (or 14 where the law of the country permits), or under the age for completing compulsory education, or under the minimum age for employment in the country, whichever is greatest.
  • This does not prohibit legitimate workplace apprenticeship programs which comply with applicable laws and regulations.
  • Hazardous work should not be performed by workers under the age of 18.

Humane Treatment

  • Workers should not be subject to harsh or inhumane treatment, including sexual harassment, sexual abuse, corporal punishment, mental coercion, physical coercion or verbal abuse.
  • Workers should be free to move about open areas of the workplace at all times during work hours subject to any restricted areas that require special access and so long as they are not interrupting productivity of other employees.

Involuntary Labour

  • Forced, bonded, indentured, or prison labour, slavery or trafficking of persons should not be used in the workplace.
  • This includes transporting, harbouring, recruiting, transferring or receiving persons by means of threat, force coercion, abduction or fraud.
  • All work must be voluntary, and workers should be free to leave work or terminate their employment with reasonable notice. Workers must not be required to surrender any government-issued identification, passports, or work permits as a condition of employment.

Freedom of Association

  • The rights of workers to associate freely form and join workers organizations of their own choosing, seek representation, and bargain collectively, as permitted by and in accordance with applicable laws and regulations, should be respected. Workers should be permitted to communicate openly with management regarding working conditions without fear of reprisal, intimidation or harassment.

Health and Safety Occupational Safety

  • Appropriate controls, safe work procedures, preventative maintenance, and protective measures (such as physical guards, interlocks, and barriers) should be used in the workplace to mitigate health and safety risks.
  • Workers should be provided with appropriate personal protective equipment in situations where hazards cannot be adequately controlled by such means.
  • Workers should have the right to raise safety concerns without fear of reprisal.

Emergency Preparedness

  • Emergency situations and events should be identified and emergency plans and response procedures implemented, including emergency reporting, worker notification and evacuation procedures, worker training and drills, appropriate fire detection and suppression equipment, adequate exit facilities, and recovery plans.

Occupational Injury and Illness

  • Procedures and systems should be established to manage, track, and report occupational injury and illness, including provisions to encourage worker reporting, classify and record injury and illness cases, investigate cases and implement corrective actions to eliminate their causes, provide necessary medical treatment, and facilitate the employee’s return to work.


  • No Bribery, Extortion, or Embezzlement and Corruption in any form, are strictly prohibited and may result in immediate termination as a Pure Relocation supplier and in legal action.

No Improper Advantage

  • Bribes or other means of obtaining undue or improper advantage may not be offered or accepted.
  • Disclosure of Information, Business activities, structure, financial situation, and performance should be disclosed in accordance with applicable laws and regulations.

Fair Business, Advertising, and Competition

  • Fair business standards in advertising, sales, and competition should be upheld and means to safeguard customer information should be available.

Community Engagement

  • Community engagement to help foster social and economic development should be encouraged.

Protection of Intellectual Property

  • Intellectual property rights should be respected, and the transfer of technology and know- how should be done in a manner that protects intellectual property rights.

Legal and Customer Requirements

  • Applicable laws and regulations and customer requirements should be identified, monitored and understood.


  • Clear and accurate information about supplier’s performance, practices, and expectations should be communicated to its workers, suppliers, and customers.

Worker Feedback and Participation

  • An ongoing process to obtain feedback on processes and practices related to this Code and to foster continuous improvement should be maintained.

Audits and Assessments

  • Periodic self-evaluations should be conducted to ensure compliance with this Code and reasonable efforts should be undertaken to notify all next-tier suppliers of the requirements of this Code and with applicable laws and regulations.

Corrective Action Process

  • A process for the timely correction of any deficiencies identified by an internal or external audit, assessment, inspection or review should be maintained.

Documentation and Records

  • Documents and records should be maintained to ensure regulatory compliance and conformity to company requirements along with appropriate confidentiality to protect privacy.